TEASER TEASER TEASER "I'm a designer who no longer designs" — Andrea Guertin (Head of Design & Co-creation, Kyndryl) Tune in as Andrea shares her unique perspective on design, consulting, and the non-linear ways of thinking that shape her journey. Here's what you can expect: 🔹 Design Thinking Beyond Pixels: Andrea discusses how design encompasses more than just moving pixels. It's about thoughtful curation and creating meaningful experiences. 🔹 From Formal Training to Real-World Application: Despite her extensive formal training, Andrea only truly encountered the concept of design thinking upon joining a management consulting firm. This highlights how design principles can emerge in different professional contexts, sometimes unexpectedly. 🔹 Authenticity in Design Practice: Andrea emphasizes the importance of living and breathing design thinking as a way of life rather than viewing it merely as a job. True designers integrate conscientiousness into every aspect of their life and work, making their design approach holistic and impactful. Listen to the teaser now, and stay tuned for the full episode! #DesignThinking #Podcast #DesignLeadership #ManagementConsulting #DotsPodcast

Andrea Guertin is a seasoned design strategist and innovation leader currently heading Design & Co-creation at Kyndryl Vital Canada. With a Master's in Social Design, she has held key positions at Bridgeable, Deloitte, and Gensler, specializing in bridging business strategy with design thinking. Guertin's expertise lies in facilitating executive-level workshops, driving organizational transformation, and implementing human-centred design approaches across various industries. From her early days as a design strategist to her current role as a transformational leader, Andrea Guertin has consistently pushed the boundaries of innovation and design in business. Her journey includes founding a B2B market research firm, teaching service design at the college level, and advising executives on inclusive design. Guertin's career is marked by a commitment to solving complex challenges through creative problem-solving and co-creation, leaving a significant impact on organizations ranging from startups to global consultancies. 👉🏼 DOTS PODCAST ON ALL OTHER PLATFORMS Spotify: https://open.spotify.com/show/2z0Vgy7eNR6XSk3M0uSugp?si=eb5369dea4314099 Apple: https://podcasts.apple.com/us/podcast/dots-podcast-of-paul-syng/id1557392269 Anchor: https://podcasters.spotify.com/pod/show/paulsyng 👉🏼 SUBSCRIBE TO SQUAD — A WEEKLY DIGEST Dive deep into business, brand and strategy every Tuesday. https://paulsyng.com/digest 👉🏼 READ PLATONIC BLOG https://paulsyng.com/blog 👉🏼 NEED HELP WITH A COMPLEX CHALLENGES? https://paulsyng.com 👉🏼 SPEAKER LINKS Host, Paul Syng: https://x.com/paulsyng https://www.linkedin.com/in/paulsyng/ Guest, Andrea Guertin: https://www.linkedin.com/in/andreaguertin/ 👉🏼 CHAPTERS 00:00:00 Modelling gig story 00:01:36 How do you say 'Guertin' by the way? 00:03:14 Who is Andrea Guertin? 00:06:50 A designer who no longer designs 00:11:27 Where GREAT designers and consultants overlap 00:22:41 Telling people vs taking them along 00:29:02 Be confident in being the dumbest person in the room 00:32:26 Embrace the messy nature of the work 00:36:01 Curiosity over conclusions 00:44:28 Why consulting gets a bad reputation? 00:50:44 Secrets of facilitation no one talks about 00:58:15 How quality of your questions builds trust 01:08:44 USA vs Canada 01:20:22 The 'S' word (strategy) 01:23:43 Andrea shares personal stories about being a mom 01:39:32 What led to Andrea leaving her job as the CEO 01:45:03 Nerd out on strategy 02:08:34 What the client is asking for vs what they need and want 02:16:12 Role of curiosity in your job search and advice for women 02:24:43 3001 Questions all about me 02:32:33 Final words, closing remarks

The heart of the Greenhouse experience is the three things that make the Houston Greenhouse something different. #Greenhouse, #collaboration, #innovation, #energy, #energytransition ------ Subscribe to Deloitte US: https://www.youtube.com/user/DeloitteLLP?sub_confirmation=1 Connect with us on social: LinkedIn: https://www.linkedin.com/company/deloitte Facebook: https://www.facebook.com/deloitte/ Twitter: https://twitter.com/deloitteus Instagram: https://www.instagram.com/deloitte/?hl=en Visit Deloitte.com: https://deloi.tt/2IM5HBF

This session introduced the test and learn phase of Human-Centred Design and how its methods can push small steps forward when tackling complex systemic challenges such as: “With the ability to stay connected 24-7, and with new at-home responsibilities added on, employers need to provide more “structured flexibility” to employees in how and when they work.” This was a hands-on session at Catalyst Honours 2021 where participants worked together in a virtual team environment. www.bridgeable.com www.catalyst.org

The Learning Partnership engaged the Greenhouse to bring together a variety of assets to help their Board and management team form and align on their next strategy.

On Oct 13, 2017, the Greenhouse hosted intimate executive coaching sessions with SingularityU Canada Summit attendees to work on mobilizing their exponential growth plans.

As part of the Global Day of Play inspired by the Imagination Foundation and Caine's Arcade, several community groups, lead by MICA Social Design fellow Briony Hynson, partnered together to turn the Bethel Community Garden and Playscape in East Baltimore into a cardboard fantasy world, even if just for a day. Special thanks go to: Operation Oliver // the6thbranch.org/oliver MICA MA Social Design // micasocialdesign.com Playscape East Baltimore // playgroundism.tumblr.com Robert W Deutsch Foundation // rwdfoundation.org Come Home Baltimore Foundation // comehomebaltimore.com Georgetown Public Policy Institute // gppi.georgetown.edu The Imagination Foundation // imagination.is

For the 2014 Social Design / Project M Blitz, 5 MASD students started the "Feel Good Project" aimed to infuse some extra positivity in the MICA Community. We all appreciate the boost of a compliment and the feeling of making someone else's day, so it is simple: give one, take one. Give an anonymous compliment for someone else, and receive one in return. Watch the 60-second video showing off the wild success of the day. Over 200+ compliments were exchanged during the few hours around lunch, touching students, faculty, and staff alike. Keep the project going by learning more at http://feelgoodproject.org or using the hashtag #feelgood project. Team Members: Andrea Brown Anne Marie Jasinowski Emily Pinna Vincent Purcell Nico Vitti